UCHealth Greeley Hospital

Admissions is your first step to accessing UCHealth Greeley Hospital services. We are here to care for you, and our goal is to ensure superior customer service while also ensuring we have gathered all the correct information regarding your needs and billing information. Our admissions department is responsible for scheduling, pre-registering and registering patients and verifying insurance data.

Admissions is open seven days a week, 24 hours a day and can be reached at 970.652.2100.

Financial assistance is also available to patients Monday–Friday, 8 a.m. – 4:30 p.m. Financial counselors are responsible for screening for financial assistance, estimating charges and collecting patient copays, deductibles and coinsurance.

Financial counselors are available to patients Monday–Friday, 8 a.m. – 4:30 p.m.

Our care management team provides a collaborative approach to your care with an RN and social workers. We work with you and your family as an advocate during your hospital stay. We will assist and help you plan for your discharge home or to another facility if appropriate. We will work with your insurance to maximize your benefits and pre-authorize home needs as necessary. Your discharge plan may include the need for other services such as antibiotics, medical equipment or home-care services. The care management staff will assist in making these arrangements.

All of our services are coordinated through your physician and care team. We work closely with all of the ancillary staff to determine a safe discharge plan.

The care management office is located on the patient care unit, or you can call 970.652.2360 and ask to speak to a care manager.

UCHealth Greeley Hospital encourages you to ask questions about your care during your stay. If we don’t meet your expectations or you have a specific concern during your stay, please let your caregiver know. You may also request to speak with the department manager or hospital supervisor.

Resolving a concern.

If you feel that your complaint has not been fully resolved, you may contact our patient representatives directly by dialing extension 2-2571 from any hospital phone.

Patient representatives:

• Serve as liaisons between patients, families, hospital and medical staff.
• Advocate for patients’ rights.
• Promote patient satisfaction.
• Serve as points of contact for organization-wide complaints and grievances.
• Provide feedback from the patient to the organization to continually improve the patient experience.

We welcome the opportunity to work with you to help resolve any remaining concerns you may have. From outside the hospital, please call 970.652.2571.

UCHealth Greeley Hospital is home to the Greeley Blend and Greeley Café.

Greeley Blend is a coffee shop located in the Greeley Medical Center building on the first floor east of the hospital main entrance. The shop offers gourmet blended coffee drinks, espressos and pastries and is open daily from 6:30 a.m.–2 p.m.

The Greeley Cafe is located on the first floor east of the main entrance and offers hot meals, cold drinks, sandwiches, a pizza oven, a salad bar and snacks. Breakfast, lunch and dinner are available daily.

Greeley Cafe Hours

Daily

• Breakfast: 6:30 – 10 a.m.
• Lunch: 11 a.m. – 2 p.m.
• Dinner: 4 – 7 p.m.

Visit the UCHealth Greeley Hospital Gift Shop page for information regarding hours of operation, products sold, contact information and more.

UCHealth Greeley Hospital has several interpretation services to meet the needs of our community.

The language line is a service that is accessed through the interpretation cart, telephone in the patient-room areas, bedside tablets or cordless phones provided by our employees in other areas of the hospital. The language line is available 24 hours a day, seven days a week, and may be used to access more than 300 different languages. The interpretation cart and bedside tablets have access to an American Sign Language Interpreter 24 hours a day, 7 days a week.

An on-site Spanish interpreter is generally available Monday-Friday 7:30 a.m. to 4 p.m. To request this service, please call interpreter services from within the hospital.

These services are available free of charge and can be arranged by any employee at UCHealth Greeley Hospital.

Learn more about accepted insurance at UCHealth.

Please notify us if you have an insurance-plan change, coverage change or insurance loss, so we can properly bill your claims in a timely manner.

Visit My Health Connection to view your latest medical records online.

You may request a printed copy of your medical records. UCHealth is required by law to obtain your written permission before releasing any copies. If you desire to receive a copy of your medical records:

Complete the Request for Medical Records form to make your pick-up request.

Parking is free in our patient and visitor lots. The main lot is on the south side of the hospital and the emergency department. Just follow the signs. Electric-car charging stations are also available.

Parking for parents-to-be is easily found and identified. Birth Center drop-off spaces are near the emergency department entrance on the southwest side of the hospital. Use these parking spaces if you’re in labor. We will be glad to assist you to the birthing center located on the second floor.

Please inform the nursing staff if you will be leaving your car in the parking lot during your hospital stay. During the winter, security staff might need to move your car for snow-removal purposes if your car is left overnight.

See Greeley Hospital parking map

UCHealth Greeley Hospital only accepts service animals in the building. Healing Friends is a service at UCHealth Greeley Hospital in which volunteers and their trained dogs visit with patients and their families during normal operating hours.

The UCHealth Greeley Hospital security staff is here for you 24 hours a day.

Our warm, friendly and highly professional security staff at UCHealth Greeley Hospital offers the following services:

• Facility and campus monitoring.
• Escorting patients and visitors throughout the campus.

Please call the security manager at 720.641.6615 with any security questions or concerns.

Lost and found at UCHealth Greeley Hospital is located in the administration hallway. Call 970.652.2571 to reach the department.

If you need spiritual support, a hospital chaplain is always available to help. Chaplains provide spiritual encouragement and counsel as well as compassionate emotional support for people of all faiths.

Call 970.652.2000 or ask a staff member to page the chaplain.

Meditation room

The meditation room at UCHealth Greeley Hospital is located on the first floor near the main doors. A place for quiet meditation, reflection and prayer, it is open 24 hours a day.

For the safety of our patients, visitors and staff:

Visitors to patients staying overnight (inpatients) or to the emergency department, are required to check in to receive a visitor badge. Visitor badges must be worn at all times.

Please click here to see updated visitor information.

Family is important to us, so please follow the following guidelines when visiting to keep everyone happy and healthy. We are a smoke, vape and tobacco-free campus.

Child visitors.

UCHealth Greeley Hospital believes in a family-centered visitation plan and generally does not restrict visiting hours to certain times of the day.

The health and safety of our patients is important to us. Certain seasons could necessitate restrictions on children visitation. Sick children are not permitted to visit at any time. Please consult nursing staff before inviting or bringing children under age 12 to visit.

Same-day surgery.

One visitor is allowed per patient. No children are permitted to visit.

Visiting when you’re sick.

Please do not visit while you are sick.

Entrances.

UCHealth Greeley Hospital doors are open during the following times:

• Main hospital entrance: Monday–Saturday, 5:30 a.m. – 8 p.m.
• Greeley Medical Center entrance: Monday – Saturday, 5:30 a.m. – 6 p.m.
• Emergency Department walk-in entrance: 24 hours a day.

 Latex-safe environment.

Rubber balloons are not allowed in the hospital due to the latex-acquired allergies of staff and patients.

UCHealth Greeley Hospital offers free Internet access. Our network is UCH-Visitor.

Giving of oneself is the ultimate gift to our world. We treasure the time and energy our volunteers give back each and every day. Whether you give your time, money, talents, or thoughts, it is a gift that makes our community stronger.

Make a gift to UCHealth Northern Colorado Foundation to support the services provided by Poudre Valley Hospital, Medical Center of the Rockies, Greeley Hospital, as well as the clinics of northern Colorado.